Terms of Sale
Last updated : 10 October 2026
These terms of sale (the “Terms”) govern the subscription to the OTHGo service and the relationship between the provider and the customer (the “Customer”). By subscribing, the Customer acknowledges having read these Terms and accepts them without reservation.
1. Identification of the provider
In accordance with law no. 18-05 of 10 May 2018 relating to electronic commerce, the e-supplier is identified as follows:
- Provider : KADJAM Aissa Nabil, auto-entrepreneur
- Brand : OTHGo
- Tax identification number (NIF) : 19631011277810613180
- Registration number standing in for the trade register (ANAE auto-entrepreneur card) : 92343903
- Address : Oran, Algérie
- Email address : hello@othgo.com
- WhatsApp : +213 779 686 454
2. Purpose and description of the service
OTHGo is an online service for creating and hosting websites for businesses and professionals. Depending on the plan subscribed to, the website is a showcase website (presentation of the business) or, from the Business plan up, a showcase website with an online store paid cash on delivery. The service includes:
- the creation of a website in Arabic, English or French from the information provided by the Customer (one language on the Starter plan, several from the Business plan up);
- the publication of the website on a subdomain of the form your-name.othgo.com, with hosting and a security certificate (SSL);
- the generation of editorial content and visuals assisted by artificial intelligence, which the Customer may review and modify. The number of successful generations is limited per billing period according to the plan subscribed to: 20 for Starter, 300 for Business. The Custom plan is not limited;
- access to a customer area (editor) allowing the Customer to modify texts, photos, hours and prices, and then republish the website;
- written support, by message (Messenger, WhatsApp, Instagram) and by email, during the hours stated on the website (for guidance: from 9:00 to 22:00, 7 days a week). Support is not provided by telephone.
Where the website includes an online store, the Customer is the seller to its buyers: it sets its prices, handles the orders, delivers them and collects their payment, made on delivery. OTHGo provides only the technical tool: the provider is not a party to the sales concluded between the Customer and its buyers and receives no payment for those sales.
3. Price and payment terms
The service is offered at the price of 1 499 to 2 499 DA per month, or 14 990 to 24 990 DA per year, depending on the plan and billing frequency chosen. This price is understood to be inclusive of all taxes where applicable; the applicable tax regime and the mention of VAT are specified on the invoice issued to the Customer.
Payment is made online, in Algerian dinars, by CIB interbank card or Edahabia card, through our payment service partner SofizPay.
The Customer’s payment card data never passes through OTHGo and is neither collected nor stored by OTHGo: it is processed directly by SofizPay and the interbank system. Payment is due upon subscription and then at each renewal.
An invoice is issued for each payment and made available to the Customer in their customer area.
First-payment discount: where, once their website is created, the Customer chooses to pay immediately rather than try the service for free, a twenty percent (20%) discount applies to their first payment only, whatever the payment method. It applies neither to renewals nor to a payment made after a free trial, and it is not cumulative with a promotional code: only the higher discount applies. The amount of the discount is shown on the invoice.
Partner discount: where the Customer arrives through the link or code of an OTHGo partner, the discount stated for that partner (for example twenty-five percent, 25%) applies to their first payment only, by card or by CCP, including after a free trial. The code is shown before payment and the Customer may remove it until then. It is not cumulative with the first-payment discount or with a promotional code: only the higher discount applies. One account cannot use both a partner code and a referral code. The amount of the discount is shown on the invoice.
4. Provision of the service
The provision of the service consists of the effective publication of the website on the assigned subdomain. Publication takes place after validation of the subscription and payment or, for a free trial, as soon as the trial starts.
The Customer acknowledges that a first version of the website may be generated and previewed before payment, and that publication constitutes the performance of the digital service.
Free trial
Once their website is created, the Customer may choose a free trial of seventy-two (72) hours, without payment or commitment. During the trial, the website is published on the assigned subdomain with a banner stating that it is a trial, it is not indexed by search engines, it cannot be connected to a custom domain name, and AI content generation is limited to that of the Starter plan.
Only one trial is granted per Customer, per email address and per business, a business being recognised in particular by the contact details shown on its website. No trial is granted after a paid period. The provider may review a trial before it goes online, refuse it, or end it at any time in case of abuse or manifestly unlawful content.
At the end of the trial, if no payment has been made, the website is paused with no further period; a CCP payment request being processed keeps it online until it is confirmed or declined. Seven (7) days after the end of the trial, the unpaid website is archived and its data is kept under the conditions of article 5. Paying for the subscription, at any time, puts the website back online.
The free trial is not a sale: it gives rise to neither a payment nor an invoice. The withdrawal right provided for in article 6 runs from the payment of the subscription.
5. Term, renewal and end of the service
The subscription is monthly or annual, as chosen by the Customer. It is entered into for a term of one (1) month or one (1) year from the publication of the website, and is renewable for successive periods of one month or one year, according to the frequency chosen by the Customer.
Renewal is never automatic: no amount is charged unless the Customer makes the payment. Before the expiry date, the provider sends the Customer reminders by email containing a payment link for the following period (for guidance: thirty (30) days before the expiry date for an annual subscription, then seven (7) days and one (1) day before the expiry date).
In the absence of payment at the expiry date, the website is first paused (a page indicating the expiry of the subscription replaces the website), and then archived. The Customer’s data is retained for forty-five (45) days after archiving in order to allow the service to be resumed; after this period, the site content and uploaded files are deleted. Invoices are retained separately, for the period required by accounting law.
The Customer may decide not to renew at any time; no renewal is invoiced without a payment being made by the Customer for the following period.
6. Right of withdrawal
In accordance with law no. 18-05 relating to electronic commerce, the consumer Customer has a withdrawal period of fifteen (15) days.
However, the OTHGo service is a digital service whose performance begins as soon as the website is published. Where the Customer has expressly requested and accepted that the service be provided (website published) before the expiry of the withdrawal period, the right of withdrawal may no longer be exercisable for the part of the service already performed.
In practice, the provider deals favourably with any refund request received within fifteen (15) days following payment. Beyond this period, the refund is assessed on a case-by-case basis (in particular in the event of a failure by the provider to provide the service).
To exercise this right or to request a refund, the Customer contacts the provider at the address hello@othgo.com. A CIB or Edahabia card payment cannot be reversed: the refund is made by transfer to an account in the Customer’s own name (CCP, RIP or BaridiMob), the details of which the Customer provides in writing. No refund is ever paid to a third party.
7. Customer’s obligations
The Customer undertakes to:
- provide accurate, up-to-date and lawful information;
- publish only content that is lawful and consistent with public order and morality;
- hold the necessary rights to the content it provides (texts, photographs, logos, trademarks) and guarantee that it does not infringe the rights of third parties;
- use the service in accordance with the Algerian regulations in force.
The Customer remains solely responsible for the content it publishes. The provider may suspend a website whose content is manifestly unlawful.
8. Liability and availability
The provider implements reasonable means to ensure the availability of the service. The service is nevertheless provided “as is” and may be subject to interruptions, in particular for maintenance or for causes beyond the provider’s control.
The provider does not guarantee any commercial result (traffic, sales, ranking in search engines). The provider’s liability cannot be engaged for indirect damages; it is in any event limited to the amount paid by the Customer for the current year.
9. Personal data
The processing of personal data is described in our privacy policy, compliant with law no. 18-07 relating to the protection of natural persons in the processing of personal data.
10. Dispute resolution and applicable law
In the event of a dispute, the Customer is invited to first contact the provider in order to seek an amicable solution. The consumer Customer may have recourse to the consumer mediation mechanisms provided for by the regulations.
These Terms are governed by Algerian law. Failing an amicable resolution, the dispute falls within the jurisdiction of the territorially competent Algerian courts.